Laptop brought back from the dead
Water-damaged laptop saved with full data recovery within 48 hours.
Technical · Service 04
IT Support & Computer Services
Repairs, software setup, virus removal, networking, and on-call help for homes and offices.
- Reply time
- Business hours
- Coverage
- Ghana + remote
- Urgent support
- By agreement
Overview
What this service covers
From a stuck laptop to a fully managed office IT setup, Paulsavz keeps your technology running. We repair computers, install operating systems, remove malware, set up business email and cloud tools, and provide remote and on-site technical support.
Subservices
Everything you can request
Tap any card to ask about it directly on WhatsApp, or scroll to the quote form below.
Computer setup
New PC/laptop setup, user accounts, printers and peripherals configured.
Plug-and-play.
Ask about thisSoftware installation
Install and license Microsoft 365, Google Workspace, antivirus and business apps.
Productive from day one.
Ask about thisOperating system installation
Clean Windows, macOS or Linux installs with all drivers and updates.
Like-new performance.
Ask about thisVirus & malware removal
Thorough disinfection, rootkit removal and post-cleanup hardening.
Clean, protected system.
Ask about thisData backup
Automated cloud and local backup setup, verified and tested regularly.
Never lose a file again.
Ask about thisSystem troubleshooting
Diagnose slow, crashing, overheating or noisy computers.
Back to full speed.
Ask about thisBusiness email setup
Custom-domain email with Microsoft 365 or Google Workspace, SPF, DKIM, DMARC.
Professional, deliverable email.
Ask about thisCloud configuration
OneDrive, Google Drive, Dropbox and shared drive setup for teams.
Work from anywhere.
Ask about thisRemote technical support
Secure remote sessions for fast fixes without leaving your desk.
Help in minutes.
Ask about thisOffice IT setup
Multi-user setup with shared printers, file server and user policies.
A real IT department on call.
Ask about thisWhy Paulsavz
Built for trust and outcomes
Priority response
Urgent issues are prioritized within Ashaiman / Tema / Accra based on technician availability.
Transparent pricing
Fixed diagnostic fee, then a clear quote before any work begins.
Certified expertise
Microsoft, Apple, Linux, networking and cloud — all under one team.
On-site or remote
Pick what works for the issue — we can handle both.
No-fix-no-fee diagnostics
If we cannot find the problem, you do not pay the diagnostic fee.
Documentation
Every visit produces a written report and recommended next steps.
Process
How we work
A clear, fixed process from first contact to launch and beyond.
- 01
Contact
WhatsApp, call or chat — describe the issue and send a photo if relevant.
- 02
Diagnose
On-site or remote diagnostic with a clear root-cause finding.
- 03
Quote
You receive a fixed-price quote before any work begins.
- 04
Repair
We repair, install, configure and test.
- 05
Verify
You verify the fix before final payment.
- 06
Prevent
Optional maintenance plan to prevent the issue from returning.
Examples
Recent work patterns
Representative patterns based on the services Paulsavz offers. Public client names, images and measured results are added only after approval.
Office 10-user setup
10-user office with shared printers, file server, business email and security.
Malware cleanup
Phishing-infected workstation fully cleaned and hardened.
Remote support
Same-day remote session to fix a frozen server for an e-commerce client.
FAQ
Common questions
Yes — we cover Ashaiman, Tema, Accra and nearby corridors. Remote support is also available for software issues.
A small flat fee is communicated before dispatch. If we cannot identify the problem, the fee is waived.
Yes. macOS support, Apple hardware repairs (where parts are available) and Apple-device setup.
Yes — monthly contracts for home and office with priority response and remote monitoring.
We sign NDAs when required. Customer data is never accessed beyond the agreed scope, and is wiped from any diagnostic machines after the job.
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ExploreRequest a quote
Tell us what you need
We will reply with availability, scope questions and a clear next step. No spam.
Ready to talk about your project?
We reply to most enquiries quickly during business hours. WhatsApp is the fastest path.